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The web page states the following, "We aim to provide seamless support to website visitors and increase the overall value of the website of our client by providing knowledgeable live chat representatives who build rapport with their visitors and go out of their way to satisfy them by answering all their questions and making sure that most of the website traffic is converted into qualified leads." We saw that the web site said " For more info visit http www." It also said " Empower Your CSRs with Latest Technology." The header had live website support as the highest ranking optimized keyword. This keyword is followed by website live support, live chat support, and add live chat which isn't as urgent as live website support. The other words live-website-support.tumblr.com uses is live chat.